1

We listen

  • Contact us regarding your bathroom project by phone, in the showroom or by email.
  • Arrange a free no obligation at home design consultation and take a full brief for your bathroom project.
  • Take detailed measurements and pictures.
  • Answer a structured list of questions to ensure we capture every detail of what is important to you.
  • We discuss and agree a clear budget for your bathroom project.
2

We design

  • Your designer then works on designing your perfect space with careful consideration to every element including products, tiles, paint colours, finishes to ensure a complete design solution.
  • You visit our showroom for a design presentation to review the design, products and finishes for your project.
  • We finalise the design, products and finishes.
  • We present a final costing for your project including products and installation if required.
  • You sign a contract agreeing to all elements and make payment for the products.
3

We detail

  • Provide technical drawings including detailed plans and elevations to support the installation process by either your own installer or ours.
  • Agree the delivery date to site and order and store all products for your project until required on site.
  • We meet the installer at our showroom to discuss every aspect of the design.
4

We manage

  • Site visit on first day of works with the installer at your home to handover the designs, products and technical specifications on site.
  • Available by email, phone or in person for any questions which may arise.
  • Weekly visits by your designer to monitor progress on the installation.*
  • Final meeting at your home to sign off the works on completion of your project.*
  • You enjoy your beautiful new bathroom.
5

We care

  • We are available for questions by email, phone or in person at any time.
  • Installation is guaranteed by our installers for 2 years.*
  • Products are guaranteed for up to a lifetime and we personally help with warranty claims if required.

* Only available when working with our recommended teams of professional bathroom installers.

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Please complete this form to ask any questions or to make an appointment – one of our designers will be in touch.Click here for showroom location & opening hours
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