- Contact us regarding your bathroom project by phone, in the showroom or by email.
- Arrange a free no obligation at home design consultation and take a full brief for your bathroom project.
- Take detailed measurements and pictures.
- Answer a structured list of questions to ensure we capture every detail of what is important to you.
- We discuss and agree a clear budget for your bathroom project.
- Your designer then works on designing your perfect space with careful consideration to every element including products, tiles, paint colours, finishes to ensure a complete design solution.
- You visit our showroom for a design presentation to review the design, products and finishes for your project.
- We finalise the design, products and finishes.
- We present a final costing for your project including products and installation if required.
- You sign a contract agreeing to all elements and make payment for the products.
- Provide technical drawings including detailed plans and elevations to support the installation process by either your own installer or ours.
- Agree the delivery date to site and order and store all products for your project until required on site.
- We meet the installer at our showroom to discuss every aspect of the design.
- Site visit on first day of works with the installer at your home to handover the designs, products and technical specifications on site.
- Available by email, phone or in person for any questions which may arise.
- Weekly visits by your designer to monitor progress on the installation.*
- Final meeting at your home to sign off the works on completion of your project.*
- You enjoy your beautiful new bathroom.
- We are available for questions by email, phone or in person at any time.
- Installation is guaranteed by our installers for 2 years.*
- Products are guaranteed for up to a lifetime and we personally help with warranty claims if required.